What is banking?

Banking involves a variety of financial services. From providing a secure place for customers to store their money to providing loans and other financial services, banks are amongst some of the biggest companies in the world.


Credit Manager
Customer Adviser
Business Advisor
Retail Bank Manager
What skills do you need to work in banking?

Numerical dexterity
Excellent attention to detail
Ability to use banking software and information technology
Effective communication and interpersonal skills
Excellent customer service skills
Where do banking professionals work?

Banking professions will often specialize in one of the following areas:

Retail banking
Corporate finance
Investment banking
Typical work activities

Serving customers
Handling cash and recording receipts and payments
Advising customers on banking products
Selling products to customers
Managing, training and recruiting employees
Making investment decisions
Find out more

Zambia Institute of Banking and Financial Services
The Banking Guide
Free Course – Banking & Money
To find the latest jobs in banking in Zambia check out today.

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