WASH & Integrated Water Resource Management Capacity Development Project Officer


Job description

Company Description


SNV Netherlands Development Organisation

SNV is a not-for-profit international development organisation that makes a lasting difference in the lives of people living in poverty by helping them raise incomes and access basic services. We aim for premium quality and focus on only three sectors: agriculture, energy and water, sanitation and hygiene (WASH). With a long-term, local presence in over 25 countries in Asia, Africa and Latin America, we know how governments work and how relationships are built. Implementing our mission exclusively through project financing requires us to work efficiently and invest in operational excellence every day. Our team of more than 1,300 staff is the backbone of SNV.

Established in Zambia in 1965, SNV is one of Zambia’s leading INGOs and works with locally based development partners including national and local government, civil society organisations and businesses to develop the capacities of local communities and alleviate poverty. For more information, please refer to our website: www.snv.org.

Project background

The Water Voices United Project

SNV Zambia is implementing in partnership with the NGO WASH Forum a European Union funded project, that seeks to strengthen WASH civil society organizations (CSOs) capacities and cooperation for the realization of the Human Right to Water and Sanitation in Zambia. The project, named Water Voices United, aims to strengthen Zambia’s WASH CSOs engagement as actors of good governance and development through the improvement of their internal management systems, through the development of their capacities to engage in policy dialogue, implementation and monitoring of EU and national development plans and programmes, and through their improved coordination and networking. The project is being initiated and has a duration of 48 months (up to February 2028) and takes place primarily in Lusaka, with regular missions to multiple locations in Zambia to support and accompany the 40 CSOs targeted. It has a strong component of capacity building for the local CSOs, as well as of evidence-based advocacy at national and subnational levels, and of communication and awareness raising for Zambian citizens. Climate change and Gender and Social Inclusion (GESI) are key crosscutting themes.

standards and approaches; on internal CSO management and external collaboration capacities; on advanced skills and techniques for results driven, evidence-based advocacy (towards duty bearers) and awareness raising (for Rights’ holders).

The WASH & IWRM capacity development officer is expected to design and deliver training and coaching activities to local CSOs, to closely accompany the progress and the activities conducted by them whilst providing timely and adequate backstopping and guidance in line with the project’s objectives and approach. This is to be done in close collaboration with other SNV team members and with the project’s co-implementer, the NGO WASH Forum.

Specific scope of work

 In line with the project’s objectives and plan, design, deliver, monitor and evaluate capacity building activities for local WASH CSO using different formats (training face to face, training online, coaching, monitoring) across a range of WASH & IWRM related topics and with consistent consideration for Climate Change and GESI aspects.

 Build capacity of local civil society organisations for evidence-based WASH advocacy and provide regular and tailored support to strengthen their ability to hold WASH service

providers and policymakers accountable both at national and subnational levels

 Assist the CSOs to adopt and put in practice the new knowledge and skills gained through the project, ensuring that advice is timely provided and that bottlenecks are identified and adequately corrected.

 Ensure the timely and high-quality delivery of the activities stated in the project’s workplan,in compliance with budget and SNV’s procedures, ensuring coherence and mutual synergies with other team members and with the co-implementer NGO WASH Forum.

 Consistently report on activities conducted (workshop/training/field mission) highlighting

progress, challenges and opportunities. Implement guidance received from project manager adequately and timely. Furthermore, the WASH & IWRM capacity development project officer is expected to:

 Consistently monitor and critically assess progress, pro-actively providing input to

adjust/improve the outcomes whenever relevant

 Actively contribute to project’s evaluation and learning activities

 Ensure the project’s visibility and profiling in line with its branding guidelines

 Comply with SNV’s administrative and financial procedures for project planning,

implementation, reporting, monitoring and evaluation

 Comply with SNV’s Code of Conduct


Candidate profile

  • Advanced degree in a related field (e.g. public/environmental health, public policy)
  • At least 7 years of experience working in the WASH sector in Zambia
  • Sound understanding of the relevant WASH government stakeholders at local and national levels, existing policies, regulations and programmes and national commitments and targets
  • Expertise in strengthening the capacities of WASH CSOs and other WASH actors at different levels, including thematic issues on WASH & IWRM and skills issues (management capacities,

advocacy techniques, awareness raising approaches) and of leading them towards the

achievement of key targets

  • Ability to recognize and address equity and equality issues in WASH service provision;

capacity to mainstream climate change considerations in WASH & IWRM programming

  • Experience in timely managing, delivering and monitoring WASH related activities, including facilitating meetings at multiple levels and preparing/delivering trainings and workshops.
  • Advanced communication and negotiation skills with different types of stakeholders, from

National and subnational authorities, Traditional Authorities and communities

  • Strong monitoring and reporting skills

Additional Information

  • Duty station: Lusaka, with regular travelling to CSOs duty stations (multiple locations in Zambia)

Contract duration1 year contract with the possibility of extension for the duration of the project .

  • Application Closing Date

Interested candidates with minimum qualifications may apply by submitting a Cover Letter, and CV on or before Friday 12th March 2024 if you wish to be considered for this position. All information will be in the strictest confidence.

For more information on SNV please refer to our website: www.snvworld.org

Working at SNV

SNV offers a challenging work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse working environment. Our staff benefit from, and contribute to, an internal and global network of experts.

We do not appreciate third-party mediation based on this advertisement. Any form of solicitation by phone or other means will be treated as disqualification of the bidder.

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