Retail Sales Manager

Brilliance Executive Management Consultancy Limited

VACANCY – RETAIL SALES MANAGER – Convenience & Quick Shops- Lusaka

Job Purpose : The purpose of the role is to effectively manage the operation and the organization standards of the stores to improve customer satisfaction and meet monthly sales goals. Supervise Store supervisors, so that all aspects of the business are sustained to ensure profitability. These aspects are stocks, i.e. sales and supplies, category management and development of new stores.

Key Responsibilities:

· Ensure the management of the Store Supervisor team.
· Ensure the management of Convenience Retail projects.
· Manage the opening of new shops as per the CR plan for the year.
· Analyze the profitability of each shop through P&L and improve it.
· Ensure that customer satisfaction is our main focus.
· Engage with suppliers and develop supplier contracts when needed
· Ensure the training of our staff to increase their efficiency.
· Develop and implement workable Plano-grams for the shops with the Category Manager.
· Monitor market and competitor behavior to adapt the shop offering
· Be proactive in developing the POS IT solution to fit our needs.
· Monthly reporting of sales data with a proper Dashboard.

Qualifications and Experience

Degree in Sales & Marketing or equivalent qualifications
Must have a minimum of 4+ years of experience in Retail (Convenience / Quick Stores)
Proven convenience retail knowledge and experience.
Must have FMCG experience
Retail Convenience / Quick Stores with an OMC will be an added advantage
Good relationship management and communication skills.
Must have good experience in:
Convenience Retailing
Channel/Sector Management
Must be a member of ZIM

If you meet the minimum hiring requirements for the above position, please email your CV and Cover letter clearly stating your salary expectations to:  and copy in


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