Retail Manager

Itel Mobile

Itel is an entry level and reliable mobile phone brand for everyone which is adopting a “Join n Enjoy” mentality in which its mission is to provide budget-friendly mobile communications technology to everyone. It democratizes technology by giving entry to technology and connectivity to consumers without prior access to it. Therefore, Itel BU wishes to invited qualified candidates to fill in the following position of Retail Manager to be based in Lusaka.

Below are the requirements and duties required for each position;

Qualifications and Experience of a Retail Manager.


  • Assist country manager to manage the retail and sales team and achieve the sales target by the department as well as enhance brand influence.
  • Objectives setting, coaching and performance monitoring of sales representatives
  • Design and implement a strategic business plan that expands Business brand’s customer base and ensure its strong presence.
  • Map potential customers and generate leads for the organization.
  • Identify emerging markets and market shifts while being fully aware of new products and competition status
  • Conduct sales meetings and review performance of sales personnel.
  • Establish effective programs to compensate, coach, appraise and train new and old sales team.
  • Planning and managing the entire channel and retail department
  • Prepare sales analysis for monthly, quarterly, as well as comparing retail vs stockiest when requested.
  • Present and manage GTM plans

Required Knowledge/Skills:

  • Should have at least 3-5 years working experience is marketing /Retail/ Sales roles with fast moving products.
  • Should have at least one-year work experience in a mobile phone company such as Mobile City or any fast-moving product.
  • Should posses’ good interpersonal skills and team management ability. Having the ability and experience of managing a sales team of more than 10 people.
  • Should be knowledgeable in IT, proficiency in using Microsoft Office Software such as Word, Excel etc.
  • Excellent product knowledge
  • Should posses’ good attitude and self-motivation personality

Candidates who feel they have met all the above-mentioned requirements to submit their latest CVs with the day-to-day contact detail on the following email address provided; not later than 15th May, 2024. Hand delivered applications will not be received at this point. Please Note that only candidates that will specify the position being applied for will be considered for shortlisting.

To apply for this job please visit .