Relief Assistant Camp Manager

Our client a luxury safari camp is looking for an experienced and dedicated Relief Assistant Camp Manager to join their team.

Salary:

• USD 1,200.00

Main Responsibilities:

• Assist in managing day-to-day operations of the safari camp, including guest services, staff supervision, and facility maintenance.
• Provide leadership and support to camp staff, ensuring they are motivated, trained, and delivering high standards of service.
• Oversee guest arrivals and departures, ensuring seamless check-in and check-out experiences.
• Coordinate activities and excursions for guests, ensuring they have memorable and enjoyable safari experiences.
• Handle guest inquiries, requests, and concerns promptly and professionally, striving to exceed guest expectations.
• Assist with inventory management, procurement, and stock control to ensure adequate supplied are maintained.
• Collaborate with the camp management team to develop and implement operational procedures and standards.
• Conduct regular inspections of camp facilities and accommodations to ensure cleanliness, safety, and compliance with company standards.
• Assist with administrative tasks such as staff scheduling, payroll processing, and record-keeping.
• Uphold conservation and sustainability practices in camp operations, promoting responsible tourism initiatives.
• Act as a brand ambassador for the safari camp, embodying its values and delivering exceptional service at all times.

Key Skills:

• Strong administrative skills.
• Excellent communication skills.
• Detail oriented.
• Excellent organisational skills.
• Excellent interpersonal skills and ability to work well in a team as well as independently.

Qualifications:

• Previous experience in hospitality management, preferably in a luxury safari camp or similar environment.
• Proficient in Microsoft Office suite.
• Valid driver’s license.
• First aid certification and knowledge of emergency procedures (preferred).