Operations Manager

Website Talent House

About Our Client

Richmond Farms Limited is an agricultural business with operations tracing their origins to Zambia. The company has strategic partnerships and farms producing a range of products forming a significant part of the daily nutritional requirements. The company has put in place a food integration system aimed at producing and delivering high quality and nutritious food products.

About the role:

Our client is  seeking a detail-oriented and experienced Operations Manager to join their team and lead all company operations.

Key Responsibilities:

  • Reporting to the Chief Executive Officer, you will have responsibility for driving the operational aspects of the business to include sales, logistics / supply chain and warehousing
  • Build on existing and develop new key retail supermarket accounts through effective business
  • development activities and client relationship management
  • Develop a trade marketing plan tailored to each account and new business opportunity
  • Negotiation of terms of sale, credit terms, returns, margins & volume
  • Be responsible as a point of contact for the retail customer regarding any product / merchandise related issues
  • Be aware and sound understanding of competitor analysis and distribution

Experience Required:

  • A minimum of 7 years industry experience in a food distribution or FMCG Supplier
  • Minimum of 3 years recent experience in Operations Management / with key accounts experience ideally with Supermarkets customers
  • Excellent relationship building skills with customers & suppliers
  • Strong negotiation skills in building relationships and effectively closing the deal for a win / win outcome
  • Solid computer skills with particular knowledge in Microsoft Office (Excel, Word, Outlook) products & retail merchandising systems & POS etc.
  • Excellent presentation and communication skills are essential


The incumbent will receive a competitive salary commensurate with experience.

To Apply:

If you are interested and meet the criteria outlined above, please email your cover letter and CV to  careers@talenthousepeople.com by the 24th of May 2024.

To apply for this job email your details to careers@talenthousepeople.com