Operations Assistant

Recruitment Matters Africa

Our client is looking for a Operations Assistant to join their team.

The posiion shall be aligned to the organisation’s objectives to be reviewed through Performance Management system.


  • Weekend Offloading — effectively organise that inbound and outbound trucks are offloaded
    throughout the weekend (Saturday and Sunday) and clearly communicate information regarding
    that with the rest of the team
  • Ensure required arrangements are in place at all times for timely loading / offloading of cargo
    (weekend/public holidays etc…) in Lusaka / other locations.
  • Update Customer specific delivery details when needed and/or required with the use of systems.
  • Data quality of real-time Accurate system Updates — systematically and accurately update systems with accurate real time driver and fleet information ensuring any extra-ordinary situations are clearly outlined and communicated therein.
  • Driver Management – effectively oversee all drivers / driver related issues that encompass driver briefing and debriefing, disciplinary actions and deductions with a focus on driver accountability as well as the ability to attract the respect of drivers by a correct and fair attitude.
  • Driver Change —institute driver changes based on communication and e and ensure truck handover document signed for.
  • Scanning Documents— scan documents to Chirundu Border Offices for pre-clearance.
  • Photocopying- photocopy driver documents as fast as possible with the goal of ensuring all drivers spend minimal time in office;


  • Fleet tracking and reporting
  • Fleet coordination – movement of truck, dispatch & delivery.
  • Communicating with clients, drivers, clearing agents, boarder authorities, etc
  • Driver management
  • Analytical skills.
  • Problem-solving skills.
  • People management and leadership skills.


  • Diploma in Transport and Logistics or related field
  • 3 years in a transport and logistics company and should be a member of the Zambia Institute of Logistics & transport.

To apply for this job please visit www.recruitmentmattersafrica.com.