Mutiple Positions

ZAMBIA NGO WASH FORUM

We are a network of non-governmental organizations working together to advocate for improved water, sanitation, and hygiene (WASH) access and practices. We strive to amplify the voices of our members and achieve positive change through collaboration, capacity building, knowledge sharing and impactful advocacy.

The Water Voices United Project

The Water Voice United project, funded by the European Union, led by SNV Zambia in partnership with NGO WASH Forum aims to empower civil society organisations (CSOs) in Zambia working on water, sanitation, and hygiene (WASH) issues. Over a 4-year period, the project will focus on strengthening CSOs, providing capacity building and advocacy support, and raising public awareness about WASH issues, with a specific emphasis on cooperation for the Human Right to Water and Sanitation in Zambia. The initiative aims to have a significant impact by supporting 40CSOs and reaching various parts of Zambia, ultimately improving access to clean and safe water and sanitation.

The project is initially concentrated in Lusaka but will reach out to other parts of Zambia throughout its 48month duration ending in February 2028. By supporting 40 CSOs, Water Voices United aims to make a significant impact on WASH advocacy and access to clean water and sanitation in Zambia.

1. Advocacy Officer

The Advocacy Officer will be based in Lusaka and is expected to develop, implement advocacy strategies, partnership building and managing knowledge sharing activities for our network of WASH CSOs engaged in field implementation work for the progressive achievement of WASH national targets and the Human Right to Water and Sanitation. She/ he will report to the Forum Coordinator.

The purpose of the position is to ensure that network development and management, coordinating and facilitating learning activities, policy advocacy and dialogue, and reporting and monitoring. The Advocacy officer would also be tasked with leading advocacy efforts, to develop, strengthen and implement innovative frameworks to protect and ensure access to the Human rights to water and sanitation for the most vulnerable and communities where members of the NGO WASH Forum implement their activities; whilst providing timely and adequate backstopping and guidance in line with the project’s objectives and objectives. This is to be in close collaboration with other NGO WASH Forum team members and with the project’s co-implementer, SNV.

Specific Scope of work

In line with the project’s objectives and plan, design, but not limited to

Network Development and management, support the capacity building efforts of local civil society organizations for evidence-based WASH-advocacy and tailored support to strengthen their ability to hold WASH service providers and policy makers accountable both at national and subnational levels.
Coordination and Learning, together with member organisations, and the co-implementor SNV, research and monitor wash related policies in support of evidence-based advocacy campaigns.
Develop targeted advocacy strategies, tailored to policy processes. Support reporting and monitoring by tracking and documenting the effectiveness of network activities and advocacy efforts.
Ensure the timely and high-quality delivery of the activities stated in the NGO WASH Forum work plan and in compliance with the organization’s procedures, ensuring coherence and mutual synergies with the other team members and with co-implementor SNV.
Consistently monitor and critically assess progress, pro-actively providing input to adjust/improve the outcomes whenever relevant.
Actively contribute to project’s evaluation and learning activities.
Ensure the project’s visibility and profiling in line with its branding guidelines.
Comply with NGO WASH Forum’s administrative and financial procedures for project planning, implementation, reporting, monitoring, and evaluation.
Candidate Profile

Minimum of a bachelor’s degree in social sciences or economics or international development
A minimum of 3 years working experience working in the WASH sector, preferably with experience in advocacy and policy engagement.
Strong understanding of WASH issues and challenges in the relevant local and national context
Excellent communication, written, and interpersonal skills with the ability to build relationships and collaborate effectively with diverse stakeholders.
Demonstrates sensitivity to diverse perspectives and backgrounds, fostering an inclusive and supportive work environment.
Good interpersonal and leadership skills
Experience in organising and facilitating meeting, workshops, and online events.
Strong research and analytical skills, with the ability to prepare concise and effective reports and briefings.
Thrives in fast-paced environments, proven ability to manage priorities, solve problems while delivering high quality work independently.
Proficient in MS office suite and online collaboration tools
2. Communications Officer

The Communications Officer will be based in Lusaka and is expected to. She/ he will report to the Forum Coordinator.

The purpose of the position is to

Heighten the visibility of the NGO WASH Forum activities and the EU Water Voices Project as per the Forum Advocacy and Communication strategy and the Communication and Visibility Plan.
Work with the co-implementer partner SNV so that all organizations communicate coherently and CSO members communicate coherently and adhere to to the EU Communication and Visibility Requirements.
Develop a quarterly communication work plan with all partners and ensure its implementation.
Monitor the reach and engagement of all communications activities and provide regular audience engagement reports; make recommendations on how to improve communication strategies based on these data.
Develop and implement a plan for social media time, edit or update of website or social media contents.
This is to be in close collaboration with other NGO WASH Forum team members and with the project’s co-implementer, SNV.

Specific Scope of work

In line with the project’s objectives and plan, design, but not limited to

Develop and implement a comprehensive communication strategy to raise awareness on WASH issues and the Human Rights to Water and Sanitation
Create engaging content across various formats, including social media, website updates, press releases and reports.
Manage our social media presence and foster audience engagement.
Track the impact of communication efforts and report on key achievements.
Consistently monitor and critically assess progress, pro-actively providing input to adjust/improve the outcomes whenever relevant.
Actively contribute to project’s evaluation and learning activities.
Ensure the project’s visibility and profiling in line with its branding/visibility guidelines. Comply with NGO WASH Forum’s administrative and financial procedures for project planning, implementation, reporting, monitoring, and evaluation.
Candidate Profile

Bachelor’s degree in communications, Public Relations, Journalism, or a related field

Minimum 2-3 years of experience in communication and advocacy, preferably in the non-profit or development sector.
Strong writing and editing skills, with the ability to adapt content to different audiences and formats.
Excellent digital communication skills, proficient in social media management tools and content creation platforms.
Experience developing and implementing communication strategies.
Ability to work independently and as a part of a team.
Excellent interpersonal and communication skills with the ability to build relationships with diverse stakeholders.
Strong research and analytical skills, with the ability to prepare concise and effective reports and briefings.
Thrives in fast-paced environments, proven ability to manage priorities, solve problems while delivering high quality work independently.
Proficient in MS office suite and online collaboration tools
Additional desirable skills

Experience with networks and coalition building.
Strong advocacy and campaign management skills
Knowledge of fundraising and resource mobilisation strategies
3. DRIVER

The Driver will be based in Lusaka and is expected to. She/ he will report to the Finance and Administration Officer

The purpose of the position is to

Safely and responsibly perform all official travel using official vehicle.
Regularly ensure the roadworthiness of the office vehicles through maintenance, service, cleanliness, and safety of the office vehicles.
Take account of all available information on road conditions, accessibility routes, and locations when transporting passengers or goods
Running official and office errands
Undertake administrative tasks related to the role, including the documentation of motor vehicle such road tax, insurance, and fitness, driving and fleet management related matters.
Update vehicle logbooks regularly and accurately.
CANDIDATE PROFILE

Grade 12 Certificate
Valid clean driver’s license – Class C
Certificate in Auto mechanics/ Skills of minor vehicle repair will be an added advantage
5 years working experience in a reputable organization.
Must be self-driven, honest and have the ability to work well under pressure.
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.