Multiple Positions

Keda Zambia Ceramics Company Limited

Company Overview:

Keda Zambia Ceramic is a leading manufacturer in the ceramics industry, committed to innovation, quality, and excellence. With a focus on sustainable practices and employee welfare, we strive to create a workplace that fosters growth and success for all team members.

1.Job Title: Sales Manager (Lusaka & Around) – Building Materials

Location: Lusaka & surrounding areas, Zambia

Job Responsibilities:

Customer Relationship Management:

  • Visit existing customers and develop new accounts in the ceramic tile market.
  • Achieve sales targets and promote company products in the assigned region.

Sales and Order Management:

  • Secure orders from both new and existing customers.
  • Develop, manage, and maintain strong customer relationships.
  • Follow up on orders and ensure timely payments from credit customers.

Market Expansion:

  • Identify, negotiate, and secure contracts with new customers and explore new market opportunities.

Product and Market Insights:

  • Conduct product market research and identify market opportunities.
  • Provide feedback and suggestions for new product development.

Market Intelligence:

  • Provide the Marketing Manager with market and competitor information to support effective budget management for specific marketing activities.

Job Requirements:

Education and Experience:

  • Bachelor’s degree in business administration or related field.
  • Minimum 5 years of experience in building materials or ceramic tile sales.
  • Preference for candidates of Indian or Pakistani origin with Zambian citizenship.

Management Skills:

  • Proven team management experience, having led teams of 10 or more people.
  • Successful channel development and key account management experience.

Skills and Attributes:

  • Strong communication and relationship-building skills.
  • Professionalism, responsibility, and a positive work attitude.
  • Ability to work under pressure and deliver results.

Compensation:

Salary range:

  • USD 1200-2000 per month, commensurate with experience and qualifications.

2. Job Title: Customer Service Supervisor

Job responsibilities:

  • Manage daily sales booking orders and ensure timely completion of customer order billing.
  • Oversee the production of customer orders, from quotation to delivery and damage compensation.
  • Follow up on overdue customer payments to ensure timely collection.
  • Coordinate with the Chinese manager to handle office customer orders and support local team operations.
  • Conduct training for new team members and supervise the accuracy of sales orders and warehouse documents.
  • Lead the local customer service team, conducting regular meetings to review team performance and customer feedback.
  • Manage the transition from POS to CRM system, including training and ensuring smooth system integration.

Job Requirements:

  • Minimum 3 years of experience as a Customer Service Supervisor in a wholesale channel company.
  • Strong understanding of customer service principles and experience with CRM systems preferred.
  • Bachelor’s degree in business administration or related field.

3. Job Title: Western & South Sales Specialist

Job Responsibilities:

  • Establish and maintain business relationships with regional distributors.
  • Achieve or exceed sales targets and promotional goals in the assigned region.
  • Support company marketing objectives internally and externally.
  • Secure orders from new and existing customers, manage customer relationships, and follow up on payments.
  • Identify and secure contracts with new customers and markets.
  • Assist in product market research and provide feedback on new product suggestions.
  • Maintain terminal displays and uphold the company’s marketing activities.

Job Requirements:

  • Sales experience in sanitary ware products preferred.
  • Ability to analyze markets and develop strategies.
  • Willingness to travel within the Copper Belt Province and other regions as required.
  • Diploma/Bachelors in the related field

4. Job Title: Lusaka & Around Sales Specialist

Location: Lusaka & surrounding areas, Zambia

Job Responsibilities:

  • Develop and maintain customer relationships in the sanitary ware market.
  • Achieve sales targets and ensure timely order processing and payment
  • Identify market opportunities and provide market insights.
  • Assist in executing marketing strategies and objectives.
  • Maintain terminal displays and enhance the company’s market presence.

Job Requirements:

  • Sales experience in sanitary ware products preferred.
  • Ability to analyze markets and communicate effectively with customers.
  • Willingness to travel and work under pressure.
  • Diploma/Bachelors in the related field

Why Join Us: At Keda Zambia Ceramics, we offer a dynamic work environment where initiative and dedication are valued. Join our team and contribute to our success in the Zambian market.

Application Instructions: Interested candidates for any of these positions are invited to submit their resume and cover letter. Please indicate the position you are applying for in the subject line).

To apply for this job email your details to kedazambiarecruitment@gmail.com