Multiple Positions

CARE STARS SERVICES (RECRUITMENT AGENCY)

Our client in the hotel management industry is seeking to hire the following positions

1. Hotel night auditor with 3 years of work experience.

Responsibilities include

-Check in guests, answer phones and take reservations
-Respond to guest complaints, requests and emergencies
-Process invoices, post checks to vendors and distribute employee checks
-Reconcile accounts
-Balance the cash drawer and log receipts
-Investigate and resolve out-of-balance accounts
-Keep accurate financial records and ledgers
-Help prepare for forecasts and audits
-Requirements and skills
-Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
-Experience with accounting and facilities management software
-Excellent math skills
An eye for detail
-Good problem-solving skills
-Strong customer service skills
-The ability to multitask
-Strong written and verbal communication skills
-Availability to work overnight
BSc in accounting, finance or relevant field

2. food and beverage manager with 3 years of work experience.

Key responsibilities- include,

-Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
-Preserve excellent levels of internal and external customer service
-Design exceptional menus, purchase goods and continuously make necessary improvements
-Identify customers needs and respond proactively to all of their concerns
-Lead F&B team by attracting, recruiting, training and appraising talented personnel
-Establish targets, KPI’s, schedules, policies and procedures.
-Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
-Comply with all health and safety regulations
-Report on management regarding sales results and productivity.

– Requirements and skills

-Proven food and beverage management experience
-Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
-Ability to spot and resolve problems efficiently
-Mastery in delegating multiple tasks
-Communication and leadership skills
-Up to date with food and beverages trends and best practices
-Ability to manage personnel and meet financial targets
-Guest-oriented and service-minded
School diploma or degree in food service management or related field

3. Hotel Events Coordinator

Key responsibilities.- include –

-Identify the client’s requirements and expectations for each event.
-Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order.
-Manage all event set-up, tear down, and follow-up processes.
-Maintain event budgets.
Book venue, entertainers, photographers, and schedule speakers.
-Conduct final inspections on the day of the event to ensure everything adheres to the client’s standards.
-Assess an event’s overall success and submit findings.

Key Requirements:
At least 3 years’ experience in a hotel as an event coordinator.
Well-organized with excellent multi-tasking abilities.
Outstanding vendor management skills.
Bachelor’s degree in hospitality management or public relations is preferred.
Strong communication and interpersonal skills. Send your cv to harrietcarestarservice@gmail.com and cc mbuwacarestarservices@gmail.com

To apply for this job email your details to mbuwacarestarservices@gmail.com