Meal Assistant Officer – Mongu

People in Need Zambia

Name of the position:  Monitoring, Evaluation, Accountability and Learning Assistant Officer

Location:  Mongu ( With frequent visits to Project location)

Contract duration: (From June to December 20224 with possibility of extension ) 

Start Date: (As soon as Possible) 

Line Manager:  Project Manager

Application deadline: (Applications will be processed on the rolling basis and maybe closed at any time depending on the volume of application) 

Salary: Candidates will be informed about the salary range in the beginning of the recruitment process

People in Need ( works in Zambia since 2017 delivering lifesaving and development assistance to vulnerable people in the sectors of nutrition, livelihoods, WASH, environment and good governance. We are part of Alliance 2015, a strategic network of seven European non-governmental organizations engaged in humanitarian aid and development projects. Lear more here:

We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply. 

Tasks and Responsibilities

a.       Monitoring, Evaluation, Accountability and Learning

  • Design data collection methodology (sampling, data collection tools and process), data analysis and self-verification for project evaluation purposes.
  • Draft, with support from the line manager, key M&E tools such as ITT, results framework, monitoring checklists etc. for the project and ensure all tools are updated regularly.
  • Ensure adherence to the M&E framework with direction from the line manager and project manager.
  • Ensure that project feedback, results and lessons learnt are effectively and regularly shared in order to adjust and improve project approaches and delivery.
  • Actively participate in carrying out surveys or other data collection activities (observations, discussion groups, household surveys, etc.).
  • Participate in training of enumerators and prepare questionnaires in kobo in coordination with the project team
  • Collect nutrition data from all facilities in the districts and prepare monthly and quarterly reports and participate in nutrition data review in all districts
  • Update and maintain disaggregated database for surveys and needs assessments carried out for the project regularly and archive them in ELO and Sharepoint
  • Ensure proper management of MEAL equipment (tablet, power bank, charger, etc.) and ensure that everything is functional before the teams go to the field.

b.       Community Feedback and Response Mechanism (CFRM)

  • Oversee the development and implementation of CFRM framework for the project.
  • Ensure the developed communication tools for CFRM are beneficiary friendly.
  • Handle the serious complaint with confidentiality and discuss the matter according to its gravity, with the relevant authority.
  • Maintain the database of feedback & complain received and communicate to the relevant authorities on periodic basis.
  • Share the learnings generated from CFRM to managers for effective or adaptive programming.
  • Follow up on the resolution of complaint with managers, receive their response and communicate to beneficiary accordingly.

c.        Coordination, Liaison and Communication

  • Ensure project manager and project team receive timely support through routine coordination mechanism.
  • Work with other departments as required to ensure adherence to all internal procedures related to finance (advance request, settlement), logistics and PIN policies at all times
  • Ensure all learnings and important informational outputs from different MEAL activities are communicated to project staff, particularly the Project Manager
  • Ensure close coordination with MEAL Officers for advice and technical guidance

d.       Accountability and Safeguarding including Prevention of Sexual Exploitation, Abuse and Harassment (SEAH)

  • Carry out the duties in accordance with the PIN Code of Conduct and Key policies
  • Participate in training and awareness raising (CoC and KP, Safeguarding…)
  • Support the project manager in the implementation of Safeguarding measures throughout the project cycle including risk analysis related to SEAH and Child protection at the project/program level and develop a mitigation plan accordingly.
  • Create and maintain a fulfilling and protective environment

Required Skills, Education, Experience and Behavioural Competencies:

  • Education and Experience:
  • A bachelor’s degree in a related field eg. Social Science, Development Studies, Nutrition and Health
  • At least 2 years of experience in MEAL with knowledge on data collection

Skills and Competencies:

  • Strong organizational skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in relevant software applications (Word, PowerPoint, Excel, Kobo etc)


  • 24 annual leave per year
  • Contributions of Health Insurance (Nhima) as by Law.
  • Accident insurance for all injuries during work time.
  • National pension scheme contributions as by law
  • Extensive Capacity Building program, both internal and external trainings – Induction training.
  • Internal online opportunities, such as access to e-learning platform and webinars
  • Month contribution for phone tariffs
  • Annual Staff retreat
  • International environments with oppotunities to learn from other country programs
  • Paternity leave of 5 days and maternity leave of 14 weeks
  • Breastfeeding breaks for nursing colleagues
  • Per diem for working and sleeping outside of duty town depending on the location.
  • Friendly and fair environment in small collective structure where everyone knows each other.
  • We have lunch break with meals available at the office (Mongu Office)
  • 2 health breaks per day.

Salaries are according to People in Need Salary scale and shortlisted candidates to be informed about the salaries.

People in Need is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct and committed to promoting the welfare of children and adults with whom People in Need engages /is in contact with. People in Need expects all staff to perform job duties and responsibilities in accordance with People in Need Code of Conduct and key policies (available at: People in Need Staff will undertake the appropriate level of training.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. 

Are you interested in joining us? Please apply in the link. Send us your cover letter and CV which includes the contacts on your referees. Ideally, we need the name and email of your two previous line managers and one of HR. 

To apply for this job please visit