Key Accounts Manager

About the job

Main Purpose:

Increase the Lubricants Key Client sales performance. To coordinate Key client attention in the B2B area of PUMA ENERGY. Takes care of Key client’s achievement of budget objectives defined by the Company.

Knowledge Skills and Abilities, Key Responsibilities:

• Prospect key customers and drive led generation process through an opportunity pipeline management approach of customer acquisition (e.g. SPANCOP = Suspect, Prospect, Approach, Negotiate, Contract, Order, and Payment) and CRM (Customer Relationship Management), which drive very much customer satisfaction, and company profitability.
• Manage key accounts of existing B2B & Lubes customers to deliver volume, margin, cost, EBITDA targets of Bulk Fuels and Lubricants (Puma Lubricants product line and local specialties) in line with local & Global B2B Plans.
• Manage and negotiate contracts, customer account receivables, debits and price/discount execution and investments deals and internal interface with supply & logistic teams, customer service center, finance, marketing, legal.
• Build effective relationships with local market stakeholders (government, industry, class associations) to develop business opportunities and monitor and mapping competitors’ movement in the sales area.

Requirements:

Experience:

• Business, Commercial, Marketing, Engineering degree
• Minimum three years of experience in similar position – commercial, sales, marketing

Skills:

• Bilingual: Local market language (French, Spanish, Portuguese) and English.
• Microsoft Office Suite applications.

Competencies:

• Ability to generate Sales and Profits;
• Strong negotiation, presentation and communication skills.
• Team work attitude and behavior.

• Internal – B2B co-workers, Retail/Wholesale Managers, Lubricants & B2B LA Manager, Credit Supervisor, Marketing implementers.
• External – Customers