Private Company
Are you a friendly and customer-oriented individual with excellent communication skills? We are currently seeking highly motivated Call Center Agents to join our dynamic team!
Responsibilities
- Collaborate with cross-functional teams to ensure swift issue resolution and customer satisfaction.
- Maintain detailed and accurate records of customer interactions within our systems.
- Familiarity with CRM software or contact centre systems is a plus.
- Engage in a collaborative work culture that encourages teamwork, innovation, and mutual support among colleagues.
- Excellent verbal and written communication skills
- Ability to remain calm and composed in high-pressure situations.
- Strong problem-solving skills and attention to detail.
- Excellent time management skills
- Team player
- Excellent conflict resolution skills
- Ability to multi-task
Requirements
- Diploma or equivalent in any Social Science program
- Fluent in Tonga and Lozi and any other local language
- Previous experience in customer service or call center environment is a plus.
- Grade 12 is a must
- Computer and internet usage literacy is a must
Interested candidates are encouraged to submit their updated Curriculum Vitae via email on recruitor48@gmail.com Please indicate “Call Center Agent Application” in the subject line.
To apply for this job email your details to recruitor48@gmail.com