Credit Controller


Purpose of the role

The role exists in order work closely with finance department to protect and enhance the company revenue streams by means of effectively tracking payments .


  • Develop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members.
  • Establish policies that follow customer service best practices while ensuring customers submit payments on time.
  • Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.
  • Negotiate payment plans with consumers and set loan terms and conditions accordingly
  • Maintain loan records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.
  • Report any payment issues to management or the appropriate team.
  • Follow up on overdue invoices and payments and implement company collections procedures as necessary.
  • Look for ways to improve debt collection processes.

Experience and Qualifications

  • Diploma or better in accounting or related field, (ACCA, ZICA)
  • Fully paid ZICA member
  • Previous experience in financial accounting role will be added advantage.
  • Strong attention to detail and accuracy.
  • Experience in preparing corporate tax returns.
  • Excellent attention to detail and organizational abilities.

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